As of 25th May 2018, new European legislation comes into force ensuring that businesses behave responsibly with the personal data they manage, under the General Data Protection Regulation (or GDPR as it is more commonly known). We have updated our policy to comply with this.
When booking a session at Wild and Free Dog Meadows, information is gathered in order that we can deliver a service and take payment. All bookings are done by a third party app (Acuity) which is integrated with our website and a separate payment system and bank called Stripe, therefore all information given with these companies is shared by you at the time of booking. This is subject to their terms and policies. We do not share information with these companies; however we receive information about your bookings from them to deliver the service which we provide and information for accounting purposes only by us. We do not received card details and do not use booking data for any reason other than to contact you about your booking or any other specific need to contact and individual.
Any general marketing is done by us through our Mailchimp mailing list. Anyone on our mailing list has previously had the option of unsubscribing, however we will now be adding an opt in option for new customers and opt out for existing customers. Wild and Free Dog Meadows would like to contact you periodically to keep you informed or our products, services, news and useful resources. You can unsubscribe easily at any time by clicking on the unsubscribe link at the bottom of the newsletter. Alternatively you can contact us direct for removal. This will not affect your bookings.
You have the right to see any information we keep and you can request that any data be changed or securely destroyed. Wild and free Dog Meadows do not use this information in any other way. We will not pass your personal information to any third party. We will not use your personal information for marketing purposes.
There may be photos taken at the meadows by various people and we may use these on social media or our website. You can request that any photos with you or your dog(s) are in are not used or ask us to specifically remove photos after publication if you have any issue with them. We will always ask permission to share photos taken and posted by you, if posted to the private group or personally, however if they are publically posted by you on our social media, by doing so you have given your permission and we can therefore share without permission.
Any information given to Wild and Free Dog Meadows via any messaging service on our social media is only accessible by us. You may request that we delete any messages with any information in at any time and we do will periodically delete these. Any information you have given us via our mobile phones is accessible only by ourselves which are secured by code and fingerprint recognition. You may request that text messages are deleted at any time and we periodically delete messages.
Please do not hesitate to contact Wild and Free Dog Meadows if you have any concerns or questions about your data to firstname.lastname@example.org. We are committed to ensuring the safety of your personal information.